Reason Prediction Degraded

Incident Report for Enterpret Inc

Resolved

This incident has been resolved.
Posted Feb 09, 2023 - 16:53 UTC

Monitoring

A fix has been implemented, and we are monitoring the systems.
Posted Feb 09, 2023 - 15:54 UTC

Identified

We’ve noticed issues with feedback summarization, and we’re actively working on resolving it. The quality of reason prediction on feedback is degraded as a side-effect of feedback not being summarised.
Posted Feb 09, 2023 - 07:23 UTC
This incident affected: Enterpret Dashboard.