tag:status.enterpret.com,2005:/historyEnterpret Inc Status - Incident History2024-03-29T05:23:55ZEnterpret Inctag:status.enterpret.com,2005:Incident/178460902023-07-13T17:21:45Z2023-07-13T17:21:45ZQuantify and Viewing Feedback Disrupted<p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>17:21</var> UTC</small><br><strong>Resolved</strong> - This incident is resolved.</p><p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>17:12</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented, we're monitoring the platform. All functions are back up.</p><p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>17:02</var> UTC</small><br><strong>Identified</strong> - We've identified an incident with Enterpret, Quantify and viewing feedback across the platform are impacted. We're actively looking into a mitigation.</p>tag:status.enterpret.com,2005:Incident/160726502023-02-09T16:53:53Z2023-02-09T16:53:53ZReason Prediction Degraded<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>16:53</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>15:54</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented, and we are monitoring the systems.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>07:23</var> UTC</small><br><strong>Identified</strong> - We’ve noticed issues with feedback summarization, and we’re actively working on resolving it. The quality of reason prediction on feedback is degraded as a side-effect of feedback not being summarised.</p>tag:status.enterpret.com,2005:Incident/159118382023-01-11T19:30:00Z2023-01-23T12:59:11ZProduct wide outage<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>19:30</var> UTC</small><br><strong>Resolved</strong> - We caught an issue that was causing a product-wide outage on trying to access dashboard.enterpret.com. This incident has been resolved.</p>